Question 1

What is OtterCare?

Accepted Answer

OtterCare is our seasonal maintenance program designed to keep your heating and cooling systems running efficiently all year long. It includes two scheduled visits — one in the spring and one in the fall — to inspect, clean, and tune up your equipment for reliable performance and comfort.

Question 2

Why should I join OtterCare?

Accepted Answer

Joining OtterCare helps prevent unexpected breakdowns, extends the life of your system, and improves energy efficiency. You’ll also enjoy priority scheduling, discounted repairs, and peace of mind knowing your comfort is always cared for.

Question 3

What’s included in OtterCare?

Accepted Answer

Each visit includes a full inspection and maintenance check for your heating or cooling system. We test system performance, check for gas leaks, inspect heat exchangers, clean components, and make sure everything is running safely and efficiently.

Question 4

Does OtterCare include filter replacement?

Accepted Answer

We don’t provide or replace filters during visits, but we’ll check your filter condition and let you know if it needs to be replaced. Many homeowners prefer to use their preferred brand or size, and we’re happy to remind you when it’s time for a change.

Question 5

How do I sign up for OtterCare?

Accepted Answer

You can sign up during your next service appointment or by contacting us directly. We’ll help you choose a one-year or three-year plan and schedule your first visit so you can start saving right away.

Keep Comfort Simple with OtterCare

Year-round protection, exclusive savings, and dependable service from your local HVAC experts.

Why Choose OtterCare?

Join OtterCare Today

Experience peace of mind with priority service and exclusive discounts. Sign up now to keep your home comfortable year-round.

Answers to common questions

Find quick, clear information to help you get started

What is OtterCare?

Why should I join OtterCare?

What’s included in OtterCare?

Does OtterCare include filter replacement?

How do I sign up for OtterCare?

The difference we bring to every job

Trusted professionals

Clear & simple process

Results that last

The difference we bring to every job

More Than Maintenance

Local Experts Who Know Your System

Plans That Fit Your Home

Join Hundreds of Happy Homeowners

Keep Comfort Simple with OtterCare

Year-round protection, exclusive savings, and dependable service from your local HVAC experts.

Why Choose OtterCare?

Join OtterCare Today

Experience peace of mind with priority service and exclusive discounts. Sign up now to keep your home comfortable year-round.

Answers to common questions

Find quick, clear information to help you get started

Question

What is OtterCare?

Question

Why should I join OtterCare?

Question

What’s included in OtterCare?

Question

Does OtterCare include filter replacement?

Question

How do I sign up for OtterCare?

The difference we bring to every job

Trusted professionals

Clear & simple process

Results that last

The difference we bring to every job

More Than Maintenance

Local Experts Who Know Your System

Plans That Fit Your Home

Join Hundreds of Happy Homeowners